Terms of service

Better Half Journal — Terms of Service

Last updated: 20/11/2025

Welcome to Better Half Journal. By accessing our website, purchasing from our store, or using any of our services Services you agree to the following Terms of Service. Please read them carefully.

If you do not agree with these Terms, you should not use our website or make a purchase.

 

1. Who We Are

Better Half Journal we operates this website and online store. Our store is hosted on Shopify, which provides the e-commerce platform we use to sell our products and process transactions.

 

2. Eligibility

By using our website, you confirm that:

· You are at least 18 years old (or have parental permission).

· You will provide accurate, complete, and up-to-date information when placing an order.

· You will not misuse our website or attempt to interfere with its operation.

 

3. Our Products

We make every effort to accurately display our journals, including colours and product details. However, colours may vary slightly depending on your device.

All product descriptions, pricing, and availability are subject to change at any time.
We may discontinue or limit quantities of any product at our discretion.

 

4. Orders & Payment

When you place an order, you are making an offer to purchase.
We reserve the right to accept, reject, or cancel an order for reasons including:

· stock availability

· suspected fraud

· incorrect pricing

· incomplete information

An order is confirmed once payment has been successfully processed.

You agree to provide accurate payment, shipping, and contact details.
All payments are securely processed through Shopify and its approved payment gateways.

Your order is subject to our Refund & Returns Policy, available on our website.

 

5. Shipping & Delivery

Shipping timeframes and information are outlined in our Shipping Policy.
We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk passes to you once the order is handed to the carrier.

For donated journals:
If the address provided for the second recipient is incomplete or incorrect, we will pause shipment until you confirm accurate details.

 

6. Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, and branding, is the property of Better Half Journal and protected under Australian copyright and trademark laws.

You may not copy, reproduce, republish, or reuse our content without written permission.

 

7. Third-Party Services & Links

Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or actions of any third-party site.

Shopify and other service providers may collect data as part of their role in operating our store.
Their terms and privacy policies apply when you interact with their services.

 

8. Feedback & Reviews

If you submit feedback, reviews, ideas, or suggestions, you grant us permission to use this content (in marketing or otherwise) without obligation to compensate you.

You agree your feedback will not violate any laws or third-party rights.

 

9. Prohibited Use

You agree not to use our website for:

· unlawful or fraudulent activity

· interfering with security or site functionality

· transmitting harmful or malicious code

· harassment, abuse, or offensive behaviour

· copying or scraping our content or customer data

We may suspend or block access if misuse is detected.

 

10. Limitation of Liability

To the fullest extent permitted by Australian law:

· We are not liable for indirect or consequential loss.

· We are not liable for loss caused by events outside our control.

· Our liability for goods purchased is limited to the remedies under the Australian Consumer Law.

Nothing in these Terms excludes rights you are entitled to under the Australian Consumer Law (ACL).

 

11. Indemnity

You agree to indemnify Better Half Journal from any loss, damage, or claim arising from your misuse of the website or breach of these Terms.

 

12. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be available on this page.
Your continued use of the website means you accept any changes.

 

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.
Any disputes will be handled in Queensland courts.

 

14. Contact Us

If you have questions about these Terms, please contact:

josh@betterhalfjournal.com